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Warranty & customer support

Warranted service and repair - All systems installed by SOLGEN come with:

  • 10 year warranty on installation
  • manufacturers' 20-25 year limited warranties on solar modules
  • manufacturers' 10-15 year warranty on inverters.

Upon completion of the installation we provide the owner with a system handbook containing system component data sheets, warranties, copies of permits with final inspection sign-offs, interconnection authorization letter, and information on claiming tax credits.

Customer care, support and commissioning - All installations are followed up with a six month on-site inspection and performance review to make certain the system is performing as designed.  SOLGEN maintains an in-house quality control program to ensure that your system is designed and installed to meet the highest standards for quality, performance and reliability.